What is MedBridge's facility transportation service?

MedBridge Transport's facility transportation service provides non-emergency medical transport for hospitals, skilled nursing facilities, dialysis centers, assisted living communities, and rehab facilities across the Bay Area. Facilities get a direct booking line for case managers, recurring and multi-patient scheduling, priority dispatch, and billing coordination — with 24/7 availability and no referral gatekeeping required.

Who we partner with

Built for every point in the care continuum.

From acute discharge to ongoing treatment transport, MedBridge works alongside your team as an extension of patient care — not just a vendor on a list.

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Hospitals & Health Systems

Discharge transport coordination for patients of all mobility levels, with same-day availability when a bed needs to turn over quickly.

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Skilled Nursing Facilities

Recurring transport for SNF residents attending specialist visits, labs, imaging, and outpatient procedures — without pulling staff off the floor.

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Dialysis & Infusion Centers

Standing schedules aligned to your center's exact session windows, so chairs turn over on time and patients aren't left waiting outside.

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Assisted Living & Memory Care

Patient, dignified transport for residents — familiar drivers where possible, and gentle assistance for those who need extra time.

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Rehab & Physical Therapy

Reliable recurring rides for patients completing multi-week rehab programs, coordinated around therapy scheduling.

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Case Managers & Social Workers

A direct line for care coordinators managing transport across multiple patients and facilities, with documentation support when needed.

What facility partners get

Everything a busy discharge team needs, none of what it doesn't.

  • Direct booking line
    A dedicated number for case managers and discharge planners — no general queue, no automated menus.
  • Multi-patient & recurring scheduling
    Set up standing weekly transport for multiple residents or patients in one coordinated schedule.
  • Priority dispatch for partners
    Facility-contracted requests are flagged for faster confirmation, especially for same-day discharge needs.
  • Billing coordination
    Consolidated invoicing options for facilities managing transport across many patients, with documentation support as needed.
  • Any mobility level, one vendor
    Wheelchair, gurney/stretcher, ambulatory, and long-distance transport all through a single point of contact.
A nurse attending to a patient while a doctor observes, representing coordinated facility care
Why it matters

A missed pickup isn't just an inconvenience — it's a delayed discharge.

Facilities choose MedBridge because the details that seem small from the outside are the ones that actually determine whether a bed turns over on time.

01
Fewer canceled discharges
Reliable pickup windows mean fewer patients stuck waiting past their discharge time.
02
Less staff time on logistics
One call sets up a ride — your team isn't chasing down vendors or rebooking no-shows.
03
Consistent vehicle matching
The right equipment for the patient's actual mobility level, every time — not a best guess.
04
One relationship, not many
A single partner for wheelchair, gurney, ambulatory, and long-distance needs across your whole census.
Getting started

Setting up a facility partnership takes one conversation.

No lengthy contracts to review before your first ride — we can start with a single transfer and build a standing arrangement from there.

1
Reach out
Call (707) 341-2033 or fill out the contact form to introduce your facility and transport needs.
2
Quick onboarding call
We confirm your typical volume, mobility needs, and preferred scheduling and billing setup.
3
Book your first transfer
Start with a single patient transfer to see how dispatch, timing, and communication work in practice.
4
Scale into a standing schedule
Move to recurring or multi-patient scheduling once the partnership is working the way your team needs.

Facility partner testimonial

★★★★★

"As a discharge planner, I've worked with a lot of NEMT providers. MedBridge is the one I actually trust to show up on time with the right vehicle. Our social work team relies on them weekly."

James T. — Discharge Planner, San Francisco Medical Center
Facility partner questions

Common questions from discharge teams.

No. Facilities can book a single transfer to start, with no formal agreement required upfront. Once your team has seen how dispatch and scheduling work in practice, we can set up a standing arrangement with consolidated billing if that's a better fit.
MedBridge dispatches 24/7 and accommodates same-day requests whenever capacity allows, which is the majority of the time. Facility partners receive priority handling on these requests — call (707) 341-2033 directly for the fastest response.
Yes — multi-patient scheduling is common for SNFs and dialysis centers with several residents needing transport on the same day or on a recurring basis. One point of contact on your end can coordinate the whole schedule with our dispatch team.
Yes. Facility partners can request trip documentation and consolidated invoicing to support internal billing and compliance needs — this is set up during the onboarding call based on what your team requires.
All levels — wheelchair, gurney/stretcher (bed-level), ambulatory, and long-distance transport for out-of-area specialty care. Facilities can use MedBridge as a single vendor across their entire patient population rather than juggling separate providers by mobility type.

Let's take transport off your team's plate.

Tell us about your facility and typical transport volume — we'll set up a quick onboarding call and get your first transfer booked.

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(707) 341-2033
(707) 341-2033