What services does MedBridge Transport offer?

MedBridge Transport offers four core non-emergency medical transportation (NEMT) services in the Bay Area: wheelchair transportation, gurney & stretcher transport, ambulatory transport, and long-distance medical transport. All rides are ADA-compliant, staffed by CPR-certified drivers, and available 24/7 across Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties โ€” with no doctor's referral required.

ADA Compliant Vehicles
Licensed & Insured
Available 24/7
BBB Accredited โ€” A+ Rating
Background-Checked Drivers
Man in a wheelchair on a city street, representing MedBridge Transport's wheelchair transportation service
Most requested service

Wheelchair Transportation

Our ADA-compliant vans are built with hydraulic lifts and wheelchair securement systems, and our drivers are trained to handle boarding, securing, and unloading with care and confidence โ€” no transfers to a different seat required.

Ideal for

  • Routine doctor and specialist visits
  • Dialysis, infusion, and chemotherapy appointments
  • Assisted living and memory care residents
  • Manual and power wheelchair users

What's included

  • Hydraulic lift & four-point wheelchair securement
  • Door-through-door assistance
  • Trained, CPR-certified driver escort
  • Return-trip coordination โ€” no waiting at the curb
Hospital bed in a corridor, representing MedBridge Transport's gurney and stretcher transport service
Bed-level care

Gurney & Stretcher Transport

For patients who need to stay lying down for the entire trip, our stretcher-equipped vehicles and trained attendant teams provide safe, bed-level transport between hospitals, skilled nursing facilities, rehab centers, and home.

Ideal for

  • Post-surgical and post-acute patients
  • Bedbound or non-ambulatory residents
  • Wound care and complex medical transfers
  • Hospital-to-SNF or SNF-to-home discharges

What's included

  • Specially equipped stretcher vehicle
  • Two-person trained attendant team
  • Careful bed-to-gurney and gurney-to-bed transfer
  • Coordination with facility nursing staff
Elderly couple walking together in a park, representing MedBridge Transport's ambulatory transport service
Door-to-door

Ambulatory Transport

For patients who can walk but shouldn't drive themselves โ€” or shouldn't go alone โ€” ambulatory transport pairs a reliable ride with a driver who takes the time to walk beside you, not just drop you at the curb.

Ideal for

  • Seniors who no longer drive
  • Patients recovering from procedures or sedation
  • Dialysis and treatment patients who can walk
  • Anyone who needs a steady hand, not a wheelchair

What's included

  • Door-to-door pickup and drop-off
  • Assisted walking from home to vehicle and back
  • Unhurried, patient-paced scheduling
  • Available for one-time or recurring appointments
Aerial view of a highway interchange, representing MedBridge Transport's long-distance medical transport service
Statewide

Long-Distance Medical Transport

When a patient needs to reach a specialty care center outside the Bay Area, MedBridge coordinates safe, extended-hour transport with experienced drivers and vehicles matched to the patient's mobility level for the entire journey.

Ideal for

  • Specialty care outside the 9-county service area
  • Inter-hospital transfers across California
  • Patients relocating to out-of-area facilities
  • Multi-hour trips requiring rest and comfort stops

What's included

  • Vehicle matched to wheelchair, gurney, or ambulatory need
  • Route and timing coordinated in advance
  • Experienced long-haul medical transport drivers
  • Direct communication with receiving facility

Compare our transportation services.

Every patient's mobility needs are different. Use this quick comparison to find the right fit โ€” or call us and we'll help you decide in under a minute.

ServiceBest forMobility levelStaffing
Wheelchair TransportationAppointments, dialysis, treatment visitsUses a manual or power wheelchairOne trained driver
Gurney & Stretcher TransportPost-surgical, bedbound, facility transfersMust remain lying flatTwo-person attendant team
Ambulatory TransportSeniors, dialysis, recovery, routine visitsCan walk with minimal assistanceOne trained driver
Long-Distance TransportOut-of-area specialty care, transfersAny โ€” vehicle matched to patientDriver or attendant team, as needed

Support built around how patients actually get care.

These aren't separate line items โ€” they're part of how we deliver every service above.

Recurring Scheduling

Standing weekly transport for dialysis, chemotherapy, infusion, and rehab โ€” coordinated to your treatment center's exact timing so appointments are never missed.

Facility Coordination

A direct line for discharge planners, case managers, and social workers โ€” with multi-patient scheduling, billing support, and priority dispatch for partner facilities.

24/7 Live Dispatch

A real person answers the phone โ€” day or night โ€” to confirm rides, handle last-minute changes, and get same-day requests on the schedule when capacity allows.

Booked in minutes, whichever service you need.

One call. We match the vehicle, dispatch the driver, and handle both legs of the trip.

1
Tell us what's needed

Call (707) 341-2033 with pickup details, destination, and mobility level.

2
We match the vehicle

Wheelchair, gurney, ambulatory, or long-distance โ€” the right setup, every time.

3
Door-to-door care

Your driver arrives on time and assists from the door through the entire trip.

4
Safe return home

We handle the return ride too โ€” no calling a rideshare from the waiting room.

Questions about our services.

In general: wheelchair transportation is for patients who use a wheelchair full-time, gurney transport is for patients who must stay lying down, ambulatory transport is for patients who can walk but need assistance and a steady ride, and long-distance transport is for trips outside the 9-county Bay Area service area. If you're not sure, call (707) 341-2033 and our dispatch team will help you choose based on the patient's condition.
Yes. Many patients start with ambulatory transport and later transition to wheelchair or gurney service as their condition changes, or vice versa during recovery. Just let our dispatch team know at booking and we'll assign the right vehicle and staffing for that trip.
Yes โ€” recurring transport is available across all four services. We commonly set up standing weekly schedules for dialysis (typically 3x/week), chemotherapy, infusion therapy, and rehabilitation, coordinated with the treatment center's exact timing, including the return ride.
No referral is required for any of our four core services. Patients, family members, and healthcare facilities can all book directly by calling (707) 341-2033 or submitting our online contact form.
We recommend booking long-distance transport at least 48โ€“72 hours in advance so we can coordinate the vehicle, route, and any rest stops the patient may need. Shorter-notice requests are accommodated when possible โ€” call (707) 341-2033 to check availability.

Not sure which service fits? Just call.

Tell our dispatch team the patient's mobility needs and where they're headed โ€” we'll recommend the right vehicle and get the ride scheduled in minutes.

(707) 341-2033
(707) 341-2033