The Bay Area's trusted partner in non-emergency medical transportation.
MedBridge Transport is a Napa-based, BBB-accredited non-emergency medical transportation (NEMT) provider serving patients, families, and healthcare facilities across the Bay Area's 9 counties — licensed, insured, ADA-compliant, and dispatching 24/7.
Who is MedBridge Transport?
MedBridge Transport is a licensed and insured non-emergency medical transportation (NEMT) company headquartered in Napa, California, serving Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties. The company provides wheelchair, gurney, ambulatory, and long-distance medical transportation, is BBB-accredited with an A+ rating, and dispatches 24 hours a day with no referral required.
Getting to care shouldn't be the hardest part of getting care.
For patients with real mobility challenges, a rideshare app isn't a real option — and a missed appointment can mean a missed treatment. MedBridge Transport exists to close that gap: professional, ADA-compliant transportation built specifically around wheelchair, gurney, and ambulatory patients, staffed by trained drivers who treat every ride as a medical responsibility, not just a trip.
Whether it's a family member booking a single ride to a specialist appointment or a hospital discharge planner coordinating dozens of transfers a week, the standard is the same: show up on time, treat the patient with dignity, and be there for the ride home.
Founded in Napa, run by someone who answers for it.
Ray Tabuena — President & Owner
MedBridge Transport was started in Napa, California in May 2020, operating as Medbridge Pro Care, LLC under the leadership of President and Owner Ray Tabuena. The company has been BBB-accredited since September 2022, holding an A+ rating for its business practices ever since.
Built to a higher standard than a rideshare.
Held to a higher standard.
Transporting patients with real medical and mobility needs is a responsibility, not just a service. Here's what that looks like in practice.
Licensing & Insurance
MedBridge Transport operates as a fully licensed and insured non-emergency medical transportation provider in the state of California. Every vehicle in the fleet is maintained and equipped to meet ADA accessibility standards.
Driver Vetting & Training
Every driver completes a background check and drug screening before joining the team, and is certified in CPR, First Aid, and mobility device handling — including wheelchair and gurney securement.
BBB Accreditation
MedBridge Transport has been accredited by the Better Business Bureau since September 2022 and holds an A+ rating, reflecting the company's commitment to transparent, trustworthy business practices. View MedBridge's BBB Business Profile →
Accountability & Contact
MedBridge Transport is headquartered at 135 Camino Dorado Ste 21, Napa, CA 94558, with a live dispatch team answering (707) 341-2033 24 hours a day — no automated menus, no outsourced call center.
Patients, families, and the facilities that care for them.
See the full breakdown of who MedBridge is built for on the homepage.
Patients & Families
Direct booking, no referral needed, for anyone arranging a ride for themselves or a loved one.
Seniors
Unhurried, dignified transport with door-through-door assistance built into every ride.
Healthcare Facilities
A direct line for discharge planners and case managers, with priority dispatch and billing support.
Dialysis & Treatment
Standing weekly schedules coordinated with your treatment center's session windows.
Serving 9 counties across the Bay Area.
Tap a county for local coverage details, or call us to confirm availability for your specific address.
Trusted by patients and healthcare teams across California.
"My mother needs dialysis three times a week and MedBridge has never once missed a pickup. That kind of reliability is everything when your parent's health depends on showing up."
"As a discharge planner, I've worked with a lot of NEMT providers. MedBridge is the one I actually trust to show up on time with the right vehicle. Our social work team relies on them weekly."
"The driver was kind, patient, and helped my dad all the way from his wheelchair to the exam room. He was nervous about the ride but was completely at ease by the time they arrived."